The Coach brief is key to ensuring that BetterUp Coaches have the right information and context to be able to successfully support your members during their coaching journey. When matched with a member from your organization BetterUp Coaches will review the information shared in your Coach Briefing prior to their first session.
Key takeaways
- Keep your Coach Briefing informative and actionable
- Consider providing supplemental resources to enhance Coach effectiveness
- Delay in completing this can result in launch delays
When to do this
Complete the Coach readiness step 1 week prior to launch.
Steps to complete
- Complete the Coach Briefing Questionnaire: Complete this document to outline information about your organization, your goals, the participants, and (optional) information about internal programs. When completing these questions it is suggested to keep the responses contextual (what do Coaches need to know) and actionable (what do Coaches need to do). It is recommended to include your Big Why and program goals in the Coach Briefing Questionnaire if you have completed a Success Plan.
- Provide resources (optional): Identify 1-2 additional resources that could be helpful to share with Coaches in PDF format. Examples: Leadership Competencies, one-pagers on Company Values, or slides on internal programs.
Next Step
Prepare your Engagement Strategy.