It is essential to complete the Firewall, Email, & Video Configuration as part of the technical preparation for the launch of BetterUp at your organization. Your IT Team will need to complete this step which ensures that members receive emails from the system and are able to fully leverage all aspects of our platform. It is recommended to start the Firewall, Email, & Video Configuration step as soon as possible as not completing it can delay your launch or cause your members to have a less than ideal experience.
Steps to Complete
- Share the Firewall, Email, & Video Configuration Guide (see here) with your Internal IT Team. Specify if you will be launched on the US or EEA instance. Unsure? Reach out to your BetterUp Account Team or your Implementation Project Manager.
- Confirm that this step is complete at least 2 weeks prior to launch with your Implementation Project Manager.
Internal IT Contacts
Unsure of who to share this guide with internally? We suggest reaching out to any of the following individuals:
- IT Manager
- Application security administrator
- IT security engineer
- System administrator
- Network administrator
- Computer system manager
- IT coordinator
- Network engineer
Questions about this guide? Reach out to email@example.com.