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Managing Payment Details: BetterUp Direct

We're excited to share that we accept all major credit cards as well as Apple Pay. You can edit your payment details at any time by following the directions provided here. Please note that BetterUp Direct subscription plans are currently only offered in USD currency.

Editing Your Payment Details

Payment details may be updated at any time! To update your payment details, please follow these steps:

  1. Navigate to your BetterUp account on a web browser
  2. Click on your avatar on the bottom left corner of the page and click Account
    Screen_Shot_2022-10-05_at_10.34.19_AM.png
  3. Click Subscription
  4. Click Manage Subscription
  5. Edit the payment details by adding a new card
  6. The new card will automatically become the default payment method.
    • Please note that you may select the ellipsis (three dots) to the right of any other cards to either make them the default or remove the card from your account.
      Screen_Shot_2022-10-05_at_11.53.14_AM.png

Downloading Your Payment Receipt

Downloading your payment receipt is easy and convenient!  Simply follow the steps below to retrieve the payment receipt for which you are looking to download:

  1. Log in to https://app.betterup.co/ and go to Settings by clicking your avatar at the top right of your screen
  2. Click Subscription
  3. Click Manage subscription
  4. Select the invoice month for which you would like a receipt under Invoice History
  5. Click the download image that the red arrow is pointing to (below) under Invoice Historymceclip2.png

  6. Click Download receipt
    mceclip3.png

Apple Pay

We're excited to share that we accept all major credit cards as well as Apple Pay. 

  • To use Apple Pay on your desktop, you must be using the Safari browser and have Apple Pay configured on your laptop within your System Preferences

  • To use Apple Pay on your iOS device, you must have Apple Pay configured in your Wallet and be using the Safari browser

We're excited to share that we accept all major credit cards as well as Apple Pay. You can edit your payment details at any time by following the directions provided here. 

Invoices

You will be emailed an invoice and receipt for payment once you have subscribed to BetterUp. If you are unable to find an invoice, please contact support. We will be sure to send that to you for your records.

You will be emailed an invoice after payment. Please note that there is no option to identify your employer from those invoices. We would like to clarify that BetterUp Direct is a program that is purchased by individuals which is why there isn't a field to identify the employer on the invoice.

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