| The below article is for BetterUp for Individuals who self pay for their BetterUp access. |
Please note that our BetterUp for Individuals coaching offering is currently winding down and is no longer able to accept new or returning members or offer additional coaching through this program.
The option to schedule recurring sessions is now available for BetterUp for Individuals Members based on your subscription plan. Scheduling recurring sessions is ideal for members who prefer to have their coaching sessions on the same day and time with their Personal Coach each month. Sessions may only be booked up to 6 months in advance.
Plus Plan*: BetterUp for Individuals Members can schedule bi-weekly recurring sessions or one-time sessions
Premium Plan*: BetterUp for Individuals Members can schedule monthly, bi-weekly, weekly recurring sessions, or one-time sessions
*Please note that not all subscription plans may be available to all members.
Please note that you will not be able to schedule more sessions than are available within your month of service, and your recurring session options will be based on the number of sessions you have remaining in your month of service. If you don’t have enough sessions left to schedule recurring sessions in your current subscription month, your recurring sessions will start on your next billing date.
If your Coach is unavailable for the date and time your recurring session is for, the system will automatically skip that session and move to the next date and time per your original request. That session must then be scheduled manually to another date or time within the respective monthly billing cycle.
You can cancel or reschedule individual recurring sessions or all recurring sessions at any time by following the instructions provided in this Help Center article.