If your program supports Coaching Circles, you’ll have the opportunity to join a group of six to eight peers for a multi-week development journey, guided by a BetterUp coach. Through weekly video sessions and between-session activities, you’ll explore a shared topic of interest in depth.
How to Join a Coaching Circle
If you are eligible for any open Coaching Circles, you can view and join them through your BetterUp account. To do so, you must first activate your BetterUp account and complete the onboarding process.
Once you’ve completed onboarding and signed in, any available Coaching Circles will be highlighted at the top of your to-do list with a “Join a Coaching Circle Today” card.
You can also view Coaching Circle opportunities after onboarding by following these steps:
- Log in to the BetterUp
- Click on the Coaching tab.
- Ensure you are on the Plan tab. If Coaching Circle opportunities are available, they will be listed here. If nothing is listed, there are no open Coaching Circles at this time.
Locating the Coaching Circle Calendar Invite
Calendar invites should automatically be added to your calendar, if you cannot find the invite, follow the steps below:
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Calendar invites should automatically appear in your calendar. If you cannot locate the invite, follow these steps:
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Check your email inbox (including your spam or junk folder) for an email with the subject line: “You are registered for the [topic] Coaching Circle.”
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For web clients (e.g., Gmail, Yahoo): Accept the invitation by clicking the "Yes" button in the invite.
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For desktop clients (e.g., Outlook or Apple Calendar/Mail app): Click the "Download" button to add the invite to your calendar.
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Note: Please do not attempt to download or open any attached files in the invite.
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- You can also manually join your sessions by locating that email and clicking "Join Session"
Coaching Circle Registration
Registration for a Coaching Circle typically runs for two weeks. You will be notified on the platform when your registration window has opened. Registration dates vary depending on the program.
Difference Between 1:1 Coaching and Coaching Circles
1:1 Coaching (Primary Coaching) is a personalized experience between an individual member and a dedicated coach, focused on that member's unique challenges and growth.
Coaching Circles are group sessions with 6–8 members, guided by a coach, that focus on a shared topic of interest over 6 weekly sessions.
While 1:1 coaching offers more individualized support, you can participate in both Coaching Circles and 1:1 coaching. However, we recommend prioritizing 1:1 coaching for more tailored guidance.
Participating in Coaching Circles and 1:1 Coaching Simultaneously
Members with access can participate in both 1:1 coaching and Coaching Circles. Coaching Circles require a one-hour weekly commitment over six weeks. If you are deciding between the two, we recommend 1:1 coaching, as it offers a more personalized experience. Your 1:1 coach will focus on your individual challenges and growth, while Coaching Circles center around peer-to-peer sharing on a shared topic, facilitated by a coach.
If you prefer to pause 1:1 coaching while participating in a Coaching Circle, please contact support. However, we recommend prioritizing 1:1 coaching for a more tailored approach to your development.
Missing A Coaching Circle Session
If you're unable to attend one of the six sessions, please notify your coach using the BetterUp messaging feature. Your coach will assign any readings or activities for the missed session. Keep in mind, the messaging feature will only activate once your Coaching Circle begins.
Please note, it's not possible to join a session from another Coaching Circle to make up for a missed one.
How to Cancel a Coaching Circle Session
If registration for your Coaching Circle is still open, you can cancel your registration by following these steps:
- Log into your BetterUp account on a desktop.
- Click on the Coaching tab.
- Under the Plan tab, select the Coaching Circle you are currently registered for.
- Once the Coaching Circle’s homepage opens, scroll to the bottom of the page and click Cancel Registration.
Coaching Circle Resources
Members of a Coaching Circle will have access to the resources provided within their cohort for one week after the Coaching Circle concludes. After this period, access to those resources will no longer be available.