Coaching

• Selecting or Changing Your Coach
• What Should I Look For When Selecting a Coach?
• Messaging Your BetterUp Coach
• Program Endings, Extension Requests, & Pausing Coaching

Speciality Coaching

• On-Demand Coaching
• Coaching Circles
• Extended Network (Specialty) Coaching
• BetterUp Care™

Sessions & Scheduling

• How to Join and Schedule Sessions
• How to Reschedule, Cancel, or Change a Session
• Downloading the BetterUp App
• BetterUp Video Screen Sharing Guide
• Member Calendar Syncing

Account & Profile Settings

• Activating Your Account & Logging into BetterUp
• Managing Notifications
• Adding/Removing Direct Reports
• Member Account Management
• Updating Your Language and Time Zone
• Changing your Preferred Contact Method

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Technical Support

• Account Lockouts
• Basic Troubleshooting Guide for BetterUp
• Troubleshooting: I'm Not Receiving BetterUp Emails
• Troubleshooting Your BetterUp Screen
• Troubleshooting BetterUp Video: Member Guide
• Setting Preferred Web Camera & Microphone Permissions for BetterUp Video Sessions

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Assessments

• The Core Strengths Assessment (Whole Person Strengths Report)
• Reflection Points Guide For Members
• Manager Feedback Member Guide
• Whole Person 360 Assessments
• How to Download or Print a Report
• Self-Discovery Assessments (SDAs) FAQs

Additional BetterUp Features

• What is an EAP?
• BetterUp Care Guides
• BetterUp Manage™
• Resources
• Goals and Actions
• Studio Workshops

About BetterUp

• Confidentiality
• BetterUp and Accessibility
• Age Requirement to Use the BetterUp Platform