When you face challenges at work or in your personal growth, you don't have to handle them alone. BetterUp gives you two types of coaching support that work together: AI coaching and human coaching.
What You'll Learn
- How AI and human coaches support you in different ways
- When to use each type of coaching
- Real examples of how they work together
The Two Types of Coaching Support
AI Coach: Your 24/7 Support Partner
Your AI coach is always available to help with immediate challenges. Think of it as your personal practice partner that never gets tired.
What AI coaching helps with:
- Quick support when you need it right away
- Role-playing exercises before difficult conversations or big meetings
- Building confidence for challenging tasks
- Creating a safe space to try new approaches
Best for: Daily challenges, skill practice, and immediate confidence boosts
Human Coach: Your Growth Partner
Your human coach brings real-world experience and deep understanding to help you grow over time.
What human coaching helps with:
- Building meaningful connections and trust
- Drawing from real experiences to guide you
- Working through major life and career changes
- Staying motivated and accountable to your goals
- Understanding complex workplace relationships
Best for: Long-term growth, accountability, sustained change
Why Both Work Better Together
Research shows that most people get the best results when they use both types of coaching. Here's why:
- AI coaching gives you immediate help and builds your confidence for day-to-day situations
- Human coaching provides deeper insights and keeps you motivated for lasting change
- Together, they create a complete support system that's always available when you need it
Real Examples: See How It Works
Example 1: Starting as a New Manager
Challenge: You just got promoted to lead a team for the first time.
How AI coaching helps:
- Practice introducing yourself to your new team
- Role-play difficult conversations with team members
- Get quick tips for managing your time and priorities
- Build confidence through practice sessions
How human coaching helps:
- Explore what kind of leader you want to be
- Navigate office politics and team dynamics
- Develop your authentic leadership style
- Stay accountable to your leadership goals
Results: You feel confident in daily interactions while building a strong foundation for long-term leadership success.
Example 2: Improving Communication
Challenge: You want to get better at communicating with colleagues and stakeholders.
How AI coaching helps:
- Practice conversations before important meetings
- Get immediate feedback on your message clarity
- Try different approaches in a safe environment
- Learn specific communication techniques
How human coaching helps:
- Understand your communication patterns and habits
- Work through fears about difficult conversations
- Develop your unique communication style
- Build stronger relationships over time
Results: You gain confidence in daily conversations while developing deeper self-awareness and stronger relationships.
Getting Started
Ready to use both types of coaching?
- Start with AI coaching for immediate challenges and daily practice
- Connect with your human coach for deeper growth and long-term goals
- Use them together to get the most from your BetterUp experience
Need Help?
For more information on BetterUp AI Coach, please see: BetterUp AI Coach
If you have questions about using AI or human coaching, contact our support team. We're here to help you make the most of your coaching experience.